Malcolm Gladwell’s theory of cockpit culture suggests that Korean Air Flight 801 didn’t crash and kill hundreds of people because of poor planes or crew training, but hierarchy: In Korean culture, the theory goes, one complies with elders and superiors. When that means a junior pilot not questioning the call of a senior one, the…Continue reading Are self-managing teams the way to avert tragedy & scale home care?
Naborforce: A helping hand, flexible income & business model in one
A Village for Life started as Village Company 360. A friend suggested that I drop the word “company” because he thought it was sending the wrong message. Though I later changed the name (for an unrelated reason) my friend’s suggestion helped me to see that I hadn’t clearly communicated something BIG: As much as fostering…Continue reading Naborforce: A helping hand, flexible income & business model in one
